Pool Service
Pool Maintenance Packages
Seasonal Swim Ready Package ·     
Half Season Swim Ready Package ·     
Half Season Maintenance Package ·     
Pool Renovations
Hot Tub Service
Pool School


Weekly - (10 visit max)

Pool Opening:

Customer's Responsibilities:
  • Clean deck & surrounding environs.
  • Fill pool (if required) and turn on pool pump.
  • Swim and enjoy your pool!
Our Responsibilities:
  • Pump water and debris from cover(s).
  • Remove, fold and store cover(s), nets, and water bags.
  • Reinstall jets, lights, ladders, & diving board (if possible.)
  • Setup water connection on pump, filter, heater, & accessories.
  • Start system and inspect for leaks or other problems.
  • Advise customer of any necessary repairs and/or outstanding maintenance issues.
  • *Opening, basic seasonal, and closing chemicals included.  Specialty chemicals extra.

Pool Maintenance:
  • Vacuum pool*
  • Clean Water Line
  • Brush Walls
  • Skim Pool Surface**
  • Clean Skimmer Basket(s)
  • Test Pool Water
  • Balance Pool Water***
  • Equipment Maintenance
  • Clean Pump Basket(s)
  • Lubricate Pump O-Ring
  • Clean Cold Air Intake on Pump
  • Backwash/Clean Filter****
  • Lubricate Filter O-Ring(s)
  • Inspect System & Recommend Service

Pool Closing:

Customer's Responsibilities:
Lower your pool water to proper winterizing level. (See Water Pumping Policy for more details)
  • Close all gas valves on gas heaters.
  • Provide a functioning garden hose (within 5 ft of pool)
  • Provide a live electrical outlet (within 10 ft of pool equipment)
Our Responsibilities:
  • Drain all pool lines & install plugs.
  • Protect all skimmers, returns, lights, etc.
  • Drain all pool equipment & protect from freezing.
  • Remove ladders (no matter what) and diving board (if possible)
  • Protect walk in steps with an anti-freeze bag.
  • Resolve all outstanding maintenance issues and necessary repairs.

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your pool & hot tub experts

Mermaid has been selling swimming pools and hot tubs in the national capital region for over 50 years. During those five decades we've installed over 40,000 pools and hot tubs – beautiful pools and hot tubs that give our clients countless hours of fun and relaxation. 

Plus we provide swimming pool and hot tub service and repair to ensure our customers continue to enjoy their investment.  We are one of Ottawa’s largest sources for pool and hot tub accessories and supplies including a wide range of pool liners and pool and spa covers.

If you’re looking for Ottawa swimming pool and hot tub experts, you have come to the right place.

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1867 Merivale Road, 
Ottawa, Ontario, K2G 1E3
Tel: 613-714-SWIM (7946)

2012 Tenth Line Road, 
Orleans, Ontario, K4A 4X4
Tel: 613-714-SWIM (7946)

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